About

FAQ

• Where is the store based?

  Godella, Spain

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• What is it?

  This is a decorative cover for a 19L water dispenser barrel made of opaque fabric with a UV filter. It protects water from the sun, preserves the beneficial properties of water, creates a great mood.

  The COOLPAQ cover is designed with a water level monitoring window. It is easy to put on and take off from the 19L bottle with drinking water installed on the dispenser or equipped with a dosing pump.

  The idea of creating a cover for a water dispenser bottle is not new, but we managed to implement it better and cheaper!

  The COOLPAQ covers are very durable, do not fade, are easy to wash in the washing machine - hygiene is our priority!

• Sizing details

  All of our covers fit perfectly with standard 19L water dispenser barrels.

  Diameter: 29cm
  Product height: 39cm
  Product height with neck (for bottle with pump): 54cm

• Care instructions

  We recommend ironing in the "nylon" mode after transportation. Allowed hand and machine wash at a temperature not exceeding 60°C. Do not use bleach. Dry cleaning is prohibited. No tumble drying.

• Wholesale availability

  We offer to conclude a permanent supply contract and receive a special wholesale discount.

  We cooperate with companies that sell water in 19L bottles, shops and online stores of unique gifts, as well as with advertising agencies.

  We offer unique terms of cooperation, guarantee an individual approach to each partner as well as exclusive discounts for like-minded people!

  To discuss our cooperation, please contact us.

• Custom and personalized orders

  Our advantage is the ability to manufacture water dispenser bottle covers with your company logo!

  The COOLPAQ cover is a unique advertising product and a wonderful promotional gift. Now this tool has become inexpensive, certified and available. Advertising placed on the water dispenser barrel cover will be noticed by all office employees, and at the same time they will receive health care, because the water is completely safe!

  To discuss our cooperation, please contact us.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.